🔄 Return & Refund Policy

Last Updated: July 13, 2026

At Visemart, customer satisfaction is important to us. ❤️ If you're not completely satisfied with your purchase, please review our Return & Refund Policy below.

📅 Return Period

• Returns are accepted within 7 days of receiving your order.
• Requests made after 7 days may not be accepted.

✅ Eligible Returns

You may request a return if:

• 📦 You received the wrong item.
• 💔 The product arrived damaged or defective.
• ❌ You received an incomplete order.

To be eligible for a return, the product must:

• Be unused and in its original condition.
• Include all original packaging and accessories.
• Be returned in the same condition in which it was received.

🚫 Non-Returnable Items

Returns will not be accepted if:

• The product has been used or damaged by the customer.
• The original packaging or accessories are missing.
• The return request is made after the 7-day return period.
• The product was purchased as a final sale or clearance item (if applicable).

💰 Refunds

• Once we receive and inspect the returned product, we will notify you of the approval or rejection of your refund.
• If approved, your refund will be processed as soon as possible.
• For Cash on Delivery (COD) orders, refunds will be issued through a mutually agreed payment method.

🔁 Replacements

If you receive a damaged, defective, or incorrect product, we may offer a replacement instead of a refund, depending on product availability.

🚚 Return Shipping

• If the return is due to our mistake (wrong, damaged, or defective item), we will cover the return shipping cost.
• If the return is requested for any other eligible reason, the customer may be responsible for the return shipping charges.

❌ Warranty

Unless stated otherwise on the product page, Visemart does not provide any product warranty.

📞 Contact Us

For any return or refund request, please contact us:

📧 Email: nexora466@gmail.com

📱 Phone: 0314 6498152

Thank you for shopping with Visemart! 🛍️