Shipping policy

🚚 Shipping Policy

Last Updated: July 13, 2026

Welcome to Visemart! 🛍️ We are committed to delivering your orders safely and on time. By placing an order with us, you agree to the following shipping terms.

🇵🇰 Delivery Area

  • We currently deliver only within Pakistan.
  • International shipping is not available at this time.

📦 Order Processing

  • Orders are processed within 1–2 business days after order confirmation.
  • Orders placed on weekends or public holidays will be processed on the next business day.

🚛 Estimated Delivery Time

Our estimated delivery times are:

  • 📍 Major Cities: 2–5 business days
  • 📍 Other Areas: 3–7 business days

Please note that these are estimated delivery times and may vary due to courier operations, weather conditions, public holidays, or other unforeseen circumstances.

💵 Payment Method

  • We currently accept Cash on Delivery (COD) only.
  • Please keep the exact payment amount ready when your order arrives.

📞 Order Confirmation

  • Our team may contact you by phone to confirm your order before dispatch.
  • If we are unable to reach you after multiple attempts, your order may be delayed or cancelled.

📦 Order Tracking

  • Tracking details will be shared once your order has been shipped, where available.

🚫 Failed Deliveries

Delivery may fail if:

  • The shipping address is incomplete or incorrect.
  • The customer is unavailable during delivery attempts.
  • The customer refuses to accept the order.

In such cases, future Cash on Delivery (COD) orders may require additional verification or may be declined.

📦 Damaged or Incorrect Orders

If you receive a damaged, defective, or incorrect product:

  • Please contact us within 24 hours of receiving your order.
  • Kindly provide clear photos of the product and packaging to help us resolve the issue quickly.

⚠️ Shipping Delays

Although we aim to deliver every order on time, Visemart is not responsible for delays caused by courier companies, weather conditions, natural disasters, strikes, public holidays, or any circumstances beyond our control.

📍 Warehouse Address

Visemart Warehouse
A Block, Gulshan-e-Ravi, Lahore, Punjab, Pakistan

📞 Contact Us

If you have any questions regarding shipping or your order, feel free to contact us:

📧 Email: nexora466@gmail.com

📱 Phone: 0314 6498152

📍 Warehouse: A Block, Gulshan-e-Ravi, Lahore, Punjab, Pakistan

Thank you for choosing Visemart. We truly appreciate your trust and look forward to serving you! ❤️